User Feedback Information
Submitting a Fault Report
ATCA Support JIRA page
Compact Array Observer's Questionnaire
Comments on our web site
Duty astronomer handover document
CPS Requests
Observing Home

The Fault Report system now uses a JIRA database.

For most people, the easiest way to submit a fault report will be to send an email to atca.support@csiro.au

• In the subject write a brief summary of the problem.
• In the body of the email, describe the request or problem with as much information as possible, including details like:
  • Your observing location
  • OPAL project ID
  • Time problem occurred (include the timezone)
  • Your contact phone number
  • Screenshots (if necessary) can be added as email attachments

Someone will contact you if more details are needed

For more details on the new system, see the web pages describing the new system