The Fault Report system now uses a JIRA database.
- In the subject write a brief summary of the problem.
- In the body of the email, describe the request or problem with as much information as possible, including details like:
- Your observing location
- OPAL project ID
- Time problem occurred (include the timezone)
- Your contact phone number
- Screenshots (if necessary) can be added as email attachments
Someone will contact you if more details are needed
For more details on the new system, see the web pages describing the new system
Original: Robin Wark (3-Dec-2014)
Modified: Robin Wark (6-Jan-2015)